Grievance Redressal Cell

As an institution committed to the well-being of both students and staff, we recognize that grievances or concerns may arise. To address these effectively, the Grievance Redressal Cell was established in 2023.

The cell aims to foster a positive and supportive learning environment on campus. It serves as a platform where students can freely express their concerns, even anonymously if they prefer. Every written grievance is given due consideration, and any serious issue is thoroughly investigated. Necessary measures are taken promptly to enhance support services. However, grievances arising from personal animosity are strongly discouraged to uphold the integrity of this institution.

The Grievance Redressal Cell has successfully resolved numerous issues raised by students and staff. Since the 2023-24 academic session, the college has also introduced an online grievance submission system for greater accessibility.

Objectives of the Grievance Redressal Cell

• To assist students facing challenges related to academics, fees, scholarships, library access, classroom management, extracurricular facilities, or any other college-related matters.
• To provide a fair, impartial, and efficient mechanism for resolving grievances.
• To promote a healthy student-teacher relationship and uphold the dignity of the institution.
• To educate students about their rights, responsibilities, and entitlements.
• To gather feedback from students to enhance institutional services.
• To uphold scientific temperament in all grievance-handling processes.

Grievance Redressal Procedure

1. Submission of Grievances: Students and staff can submit their grievances in writing, either anonymously or with their identity disclosed. Complaints can be placed in the designated drop box outside the Principal office or submitted directly to the Grievance Redressal Cell members or the Principal.
2. Review & Action: The cell holds periodic meetings to review grievances and takes necessary steps in accordance with the principle of natural justice.
3. Resolution & Communication: A prompt resolution is sought, and students are informed of the final outcome.
4. Exclusions: The Grievance Redressal Cell does not handle cases of sexual harassment. Such matters are immediately referred to the Sexual Harassment Cell

The Grievance Redressal Cell is composed of the following members:

Students Online Complain Form: https://forms.gle/a6rgnYiZaU82FChY7